Alauna Dental Care and Implant Centre
Bridge St, Maryport, CA15 8AE, United Kingdom
📞 01900 818825 | ✉️ info@maryportdentist.uk
Last updated: October 2025
1. Introduction
At Alauna Dental Care and Implant Centre, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or receive treatment at our clinic.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Alauna Dental Care and Implant Centre is a dental practice based in Maryport, offering NHS and private dental services, including general, cosmetic, and implant dentistry.
Data Controller:
Alauna Dental Care and Implant Centre
Bridge St, Maryport, CA15 8AE
Email: info@maryportdentist.uk
Phone: 01900 818825
3. What Information We Collect
We may collect and process the following personal data:
- Identity Data: name, date of birth, NHS number, and gender
- Contact Data: address, email address, and phone number
- Health Data: medical history, dental records, treatment notes, and X-rays
- Financial Data: payment details and insurance information
- Technical Data: IP address, browser type, and website usage information
- Marketing Preferences: communication choices and consent records
4. How We Collect Your Data
We collect your information in several ways, including:
- When you register as a patient at our clinic
- When you contact us by phone, email, or through our website
- When you complete medical or consent forms
- When you use our website or online booking forms
- When we receive information from third parties (e.g., referrals, NHS services)
5. How We Use Your Information
We use your personal data to:
- Provide you with safe and effective dental care
- Communicate with you about appointments, treatments, and services
- Maintain accurate medical and financial records
- Comply with legal and regulatory obligations (e.g., NHS, GDC, CQC)
- Process payments and insurance claims
- Send service updates or marketing communications (only with your consent)
6. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Consent: when you agree to receive marketing communications
- Contract: when processing is necessary to deliver dental services
- Legal Obligation: to comply with health, safety, and record-keeping laws
- Vital Interests: to protect your health and wellbeing in emergencies
- Legitimate Interests: to improve our services and manage our business efficiently
7. How We Store and Protect Your Data
Your information is stored securely in both digital and paper formats.
We implement strict data security measures to prevent loss, misuse, or unauthorised access.
All clinical data is stored in accordance with NHS and GDC data retention standards.
We only keep your data for as long as necessary to fulfil the purposes described in this policy or to meet legal requirements.
8. Sharing Your Information
We may share your information with:
- Other healthcare professionals involved in your treatment
- Laboratories, referral specialists, or NHS organisations
- Payment processors or insurance providers
- Regulatory bodies such as the GDC, CQC, or NHS England
- IT and software service providers under strict data processing agreements
We will never sell your data to third parties.
9. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
- Access: to request a copy of your personal data
- Rectification: to correct inaccurate or incomplete information
- Erasure: to request deletion of your data (where applicable)
- Restriction: to limit how your data is used
- Data Portability: to receive your data in a usable format
- Objection: to processing based on legitimate interests or marketing
To exercise these rights, please contact us at info@maryportdentist.uk.
10. Cookies and Website Tracking
Our website may use cookies to enhance your browsing experience and gather anonymous usage data.
You can control or delete cookies through your browser settings.
For more information, see our Cookie Policy (available on our website).
11. Marketing Communications
We will only send you marketing communications about our services with your consent.
You can opt out at any time by clicking the “unsubscribe” link in emails or by contacting us directly.
12. How to Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Alauna Dental Care and Implant Centre
Bridge St, Maryport, CA15 8AE, United Kingdom
📞 01900 818825
✉️ info@maryportdentist.uk